Why You Should Use Email Tracking Software

Book a free demo to see how easy email tracking in Outlook and Gmail can be with ContactMonkey. With email tracking from ContactMonkey, you won’t have to deal with read receipts and wonder whether recipients are opening your emails. You’ll need G Suite-a suite of software tools from Google. Note that you can’t request read receipts with a normal Gmail account.

Here’s the prompt that Gmail users receive if you request a read receipt: While you can request read receipts, recipients can choose not to confirm a receipt when prompted or they can simply ignore the request. Otherwise, the recipient won’t receive a notification that you’ve requested a read receipt.įor many reasons, this is why it is recommended to use an Outlook email analytics tool like ContactMonkey for your internal email campaign analysis. Read receipts only work when you send to recipients that also use Outlook. Here’s a notification that Outlook users receive if the sender requests a read receipt: Recipients can choose not to send a read receipt, or they can ignore the request. But it doesn’t offer a reliable email tracking system to get clear and consistent Outlook email analytics. You can indeed request read receipts in Outlook to confirm that your message was opened. For internal communications, you can use an email tracker to see who is engaging with your newsletters and emails on an individual or company level.

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